Shipping policy
1. Shipping Destinations
We currently ship to addresses within the United States only. We do not ship to international locations at this time.
2. Shipping Times
Orders are typically processed within 1-3 business days of receiving payment. Once your order is processed, standard shipping times apply. Please note that shipping times may vary based on your location and the carrier's delivery schedule.
3. Shipping Rates
Shipping rates are calculated based on the weight of the items in your order and the shipping destination. You can view the shipping cost for your order during the checkout process before completing your purchase.
4. Free Shipping
We offer free standard shipping on all orders over $100 within the United States. This offer is applicable to orders that meet or exceed the $100 threshold before taxes and discounts are applied.
5. Shipping Methods
We primarily use standard shipping methods for most orders. If you require expedited shipping or have special delivery instructions, please contact us before placing your order to discuss available options and any additional fees that may apply.
6. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery online.
7. Shipping Restrictions
Please note that certain products may be subject to shipping restrictions or regulations based on their size, weight, or content. We reserve the right to refuse or cancel orders that violate these restrictions. If you have any questions about shipping eligibility for specific products, please contact us before placing your order.
8. Shipping Damage or Loss
We take great care in packaging your order to ensure safe delivery. However, in the event that your order arrives damaged or is lost in transit, please contact us immediately so that we can assist you in filing a claim with the carrier and arranging for a replacement or refund.
9. Local Pickup
At this time, we do not offer local pickup as a shipping option. All orders are shipped directly to the address provided at checkout.
10. Contact Us
If you have any questions or concerns about our shipping policy or need assistance with your order, please don't hesitate to contact us. Our customer service team is here to help!